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Privacy Policy

Effective 8 October 2026 · Klaas Erwin Kouwen, operating as BusRoute

Your route stays on your phone. We collect very little, and say exactly what.

Who we are

BusRoute is a guidance app for school bus drivers, published by Klaas Erwin Kouwen, operating as BusRoute, Ontario, Canada ("we", "us"). This policy covers the BusRoute Driver app on Android and iOS and our server at osrm.busroute.app. Contact: klaas@busroute.app.

Summary

What stays on your phone

Recorded runs, GPS stop positions, arrival times, student counts, stop types, notes and the saved driving map are stored on the phone where they were created. They leave the phone only when you share a route file yourself (by email, a messaging app or similar), and in the cases described in the next section.

What the app sends to our server

WhenWhat is sentWhat we keep
You compute guidance for a routeThe route's recorded GPS path, to work out turn-by-turn directionsNothing — used to answer the request only
You import a route, or view a route mapWhich map area is needed around the routeNothing — the map is then stored on your phone and works offline
You enter a licence keyThe key, a random device identifier created by the app, and your position at that moment, rounded to about 20 km on the phone before it is sentThe key, device identifier, date and time, your internet (IP) address, and that rounded position

Like any web server, ours keeps routine logs that may include IP addresses, for up to 14 days, for security and troubleshooting. Route coordinates and map requests are excluded from these logs.

What your bus company sees

The bus company that holds your licence has a dashboard showing the approximate location (about 20 km) and date of each activation of its licence keys, and how many keys are in use. It does not see your routes, your driving, or your location at any other time.

Permissions

The app does not use your camera, microphone, contacts or photos.

Where data is stored and for how long

Our server is operated for us by Hetzner Online and is located in Germany, so activation records are stored outside Canada. Activation records are kept while the licence is active and deleted within 12 months after it ends. Server logs are kept for up to 14 days. Data on your phone stays until you delete it or uninstall the app; route data in the app stops working for guidance after 105 days.

Sharing

We do not sell or rent any data and do not use it for advertising. We share data only with your bus company as described above, with our hosting provider so it can run the server, and where required by law.

Map data comes from OpenFreeMap and OpenStreetMap. Our server fetches it on your behalf, so those services never receive your IP address or location. If you use "Navigate to stop", the stop's location is passed to the maps app you choose (for example Google Maps), under that app's own privacy terms.

Student information

BusRoute collects no personally identifiable student information. The only student-related data is an anonymous count per stop (for example "4 students"). The app asks drivers not to enter students' names or personal details in notes, because route files are shared between drivers.

Children's privacy

BusRoute is for licensed bus drivers and bus company staff. It is not directed at children and does not knowingly collect data from anyone under 18.

Security

All communication with our server is encrypted (HTTPS). Activation data is accessible only to us and, for its own keys, to your bus company through its dashboard.

Your rights

You can ask what activation data we hold for your device, and ask us to correct or delete it, by writing to klaas@busroute.app. We will reply within 30 days. Uninstalling the app deletes everything stored on the phone. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

When this policy changes in a way that matters, the app shows a short summary of what changed and asks you to accept it before you continue.

Governing law

This policy is governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.